Client Support 
+44 20 3239 8869
Get in touch
+44 20 3239 8869
+44 20 3239 8869
Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services. If You are under legal age of consent for Your respective district, you are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise. By submitting an order and/or payment, you are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, you are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and pixelperfektsolutions.com.
The allotted number of revisions is based on your selected package and you
can demand as much revisions as stated in your package details. We focus on providing the best
services to our customers and will continue revising until your needs is met. You are not liable
to pay additional price if the design concepts are not changed. You will have your revised
design in 48 hours.
Any changes/revisions requested after the logo/website designs are
finalized will be treated as a new order and might charge separately.
Pixel Perfekt refund policy will be nil if:
Note: Pixel Perfekt holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Pixel Perfekt. The company will be the rightful owner of the designs.
To claim your refund in accordance with our refund policy, follow the following steps:
As soon as we receive your refund request, we will respond to it at our
earliest, once the required analysis is completed we will initiate the process which generally
take 20-25 Working Days.
After you have received your refund, you will not have any
rights to any designs/source code submitted by Pixel Perfekt, the information will be
submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
We do our best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.
Pixel Perfekt keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
Our customer support is present 24/7 to answer all of your concerns and queries, our team will answer your concerns anytime and every time.
Our company do not charge any credit/debit card without customer authorization & customer always pay us through the payment link generated from merchant and our company do not support any fraudulent activities.
Customers claiming Product not received during the time frame when Project
is still going on with the company, and if there is any delay in delivery because customer
changed their requirements of project or any kind of delay occurred from customer even once for
any reason, our company is not responsible to deliver it within the time frame decided in the
start of project, as it is clearly mentioned in our T&C that “Change of Requirement” (Can effect
on Time & Cost of projects).
If still they do not want to continue then they need to submit cancellation with valid
reason, & it will be reviewed by our QA team and offered partial refund if customer is
eligible for it according to our mentioned T&C`s
If customer claims that product is unacceptable then we do not process
anything without customer`s approval, once design is approved then customer can’t claim product
unacceptable or damage, as we also provide unlimited revisions for design/development until we
resolve customer’s query, we also recreate it from scratch to keep customer satisfaction on
priorities basis, We have a dedicated team working for every project so customer cannot claim a
full reimbursement on a project claiming Product unacceptable.
Additionally, we do not provide any product in hard form, & our service is always open to
redo it if they are not satisfied during a limited time frame.
Customer can only claim credit not processed if the refund is committed by the Company’s Billing or Customer Care in written and we have not processed it on given time frame.
If any dispute occurs in general/other terms then we do not entertain change
of mind from customer as company invest their resource to provide services to customer.
We care for our company image so to resolve any kind of issue we always provide refund
resolutions in case of any dispute between Company & Customer, For More Information Reach Us
Out at support@pixelperfektsolutions.com